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Frequently Asked Questions

On this page you can find answers to some questions that we're often asked. Click on a question to reveal its answer. If you have a question that is not covered here, please contact our customer services team on (631) 621-5255 (Mon-Fri 4am-12pm (EST)) who will be happy to help you.

Last updated: June 2026

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Customer Care
  • Contact Us
  • Shipping Details
  • Returns & Exchanges
  • Frequently Asked Questions
  • Size Guide Information
  • Preorder Information
About
  • Our Story
  • Journal
  • Pricing Policy
  • Tailoring Services
Information
  • Sitemap
  • Sustainability Statement
  • Privacy & Cookies
  • Terms and Conditions
Contact Our Sales Team

(631) 621-5255

24 hours a day, 7 days a week

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(Company Number: 04767802), Registered office: Amelia House, Crescent Road, Worthing, West Sussex, England, BN11 1QR.

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